Privacy Policy

Last Updated: July 19, 2026

At Blackpoint, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely through our payment partners)
  • Order History
  • IP Address, Browser Type, and Device Information
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order updates and shipping notifications.
  • Improve our website and customer experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.

3. Payment Security

We do not store your complete payment card details. Payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers such as:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and technology providers
  • Government authorities when required by law

These parties are required to protect your information and use it only for providing their services.

5. Cookies

Our website uses cookies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyze website traffic.
  • Provide a better shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Marketing Communications

We may send promotional emails, SMS, or WhatsApp messages only where permitted by law. You may unsubscribe or opt out at any time.

8. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your information where legally permitted.
  • Withdraw consent for marketing communications.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through our Contact Us page or by using the contact details provided on our website.