Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales, festivals, or new product launches, processing may take slightly longer.
Shipping Timeline
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery times are estimates and may vary due to courier operations, weather, or other unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders across India.
- Any applicable shipping charges for other order types will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS/WhatsApp (where available). You can use this link to monitor your shipment in real time.
Delivery
Please ensure that the shipping address and contact number provided during checkout are accurate. Blackpoint is not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Delivery Attempts
Our courier partners will usually make multiple delivery attempts. If a delivery cannot be completed after these attempts, the package may be returned to us.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will review your request and resolve it as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.
Email: blackpointshopify@gmail.com
WhatsApp: Click here
Thank you for choosing Blackpoint.